MONITORING, EVALUATION, RESEARCH & SURVEYS

UNES Limited possesses extensive expertise in designing and conducting large-scale baseline surveys, needs assessments, and market research across critical sectors. Our team has successfully executed complex studies, including the End-of-Contract Performance Evaluation for projects in the transport, education, social protection, devolution, and health sectors inter alia. We excel in gathering actionable insights through customer satisfaction surveys and employee engagement assessments, helping organizations understand stakeholder perceptions and identify areas for strategic improvement. Our rigorous methodologies ensure statistically valid data that informs policy and program design.

Robust Monitoring and Evaluation Systems

We specialize in the development and deployment of integrated M&E systems that enable real-time tracking of project performance and outcomes. UNES has designed and implemented results-based monitoring frameworks that move beyond mere data collection to provide actionable intelligence for decision-makers. Our M&E solutions incorporate logical framework analysis, indicator performance tracking, and dashboard reporting tools that visualize progress against strategic objectives. By establishing clear baselines and continuous monitoring mechanisms, we empower clients to measure what matters most and adapt interventions proactively.

Impact Evaluation and Evidence-Based Learning

UNES brings proven capacity in conducting rigorous impact evaluations that measure the effectiveness and long-term sustainability of development interventions. Our work in this area includes sophisticated assessments of large-scale infrastructure projects and social programs, employing mixed method approaches that combine quantitative analysis with qualitative insights. We design evaluations that not only demonstrate accountability to funders and stakeholders but also generate critical lessons learned to guide future investments. Through our collaborative work with government ministries and development partners, UNES ensures that evidence becomes the foundation for continuous improvement and strategic learning.

Organizational Planning and Development Services

UNES Limited is uniquely positioned to provide Organizational Planning & Development consultancy services that deliver strategic clarity, structural efficiency, effective governance, and sustainable organizational growth.

Under this and through consultative approach, UNES offers technical guidance in designing, development, implementation and improvement of corporate strategies, structures and systems that align with their goals. Our consultants bring objective analysis, specialized knowledge and tools to guide organizations through change, growth and transformation.

Key benefits for the organizations include but are not limited to

1. Improved efficiency and productivity
2. Better alignment between strategy, people, and processes
3. Enhanced ability to adapt to change
4. Stronger leadership and employee engagement
5. Long-term sustainability and competitiveness

Comprehensive OP&D services include the following areas:

Area	Services
Diagnostic and Organizational Assessment	Review of existing strategies, policies, and structures. Organizational culture, employee and work environment surveys. HR and talent audit (skills, succession, capability gaps).
Business & Strategic Planning and Visioning	Facilitation of strategy workshops. Formulation of strategic plan (vision, mission, goals, objectives, KPIs). Scenario planning, risk analysis, and alignment with national/international frameworks.
Organizational Design & Process Re-engineering	Review and redesign of structures, roles, reporting lines. Process mapping and workflow optimization. Job evaluation and analysis.
Human Capital and Change Management	Leadership development and coaching. Knowledge Management Change management frameworks and communication strategies. Capacity building programs (custom training modules, workshops).
Policy and Governance Advisory	Development of governance frameworks and organizational policies. Institutional Reviews Board development and corporate governance training. Risk management systems and compliance frameworks.
Monitoring & Evaluation (M&E)	Design of performance monitoring frameworks. Tools for tracking implementation of strategies and reforms. Mid-term and end-term evaluations.